# Troubleshooting

Quick fixes for the most common issues.

## The build seems stuck

* Give it a moment — first builds take up to a minute.
* If it's truly stuck, send a follow-up like "continue" or describe what you expected.
* Reload the page; your project is saved and will reopen where you left off.

## The preview is blank

* There may be a runtime error. Tell GenVibe: "the preview is blank, please fix it."
* Check that the last change finished before judging the result.

## My change didn't apply

* Be more specific about what to change and where. Use the **inspector** to select the exact element.
* If you edited code by hand, send a message so GenVibe picks up the latest files.

## I hit an error after adding a database feature

* Make sure [Supabase](/integrations/supabase.md) is connected and a project is selected.
* Describe the exact error and step that triggered it.

## A deploy failed

* Confirm the app runs cleanly in the preview first.
* Ensure required environment variables (e.g. Supabase keys) are set in your Netlify site settings.

## I ran out of credits

* **Free:** [upgrade to a paid plan](/account-and-billing/manage-subscription.md) to keep building.
* **Standard & Pro:** credits refill on your renewal date — or buy an extra credit pack to keep going now.

## The app looks wrong on mobile

* Ask: "make this fully responsive — fix the layout on small screens."

## A Pro model is locked

* Locked (🔒) models require Pro. [Upgrade](/account-and-billing/manage-subscription.md) to unlock Claude Opus.

## Something else?

If you're still stuck, restore an earlier checkpoint and try a different approach, or [contact support](/help/contact.md).


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